Privacy Policy

This Privacy Policy explains how Chopping Mall (“we”, “us”, “our”) collects, uses, and shares information about you when you visit our website, create an account, place an order, or otherwise interact with us. We are committed to handling your data responsibly and in accordance with applicable data protection laws, including the GDPR.

Who we are (Data Controller)

Chopping Mall operates an online retail store offering quality goods at cut-rate prices. If you have questions about this notice or how we use your data, contact us at runar@choppingmall.com.

Personal data we collect

• Account and profile details: name, email address, password (hashed), delivery addresses, and saved preferences.
• Order and payment details: items purchased, order totals, delivery method, billing and shipping addresses. Card details are processed by our payment provider; we do not store full card numbers.
• Communications: messages you send to us (for example, customer support or product enquiries).
• Device and usage data: IP address, browser type, pages viewed, and interactions with our site, collected via cookies or similar technologies to keep the site secure and improve performance.
• Local storage: we may use your browser’s localStorage to maintain your basket and preferences.

How and why we use your data

• To provide the shop, process orders, take payment, and arrange delivery.
• To manage your account and provide customer support.
• To prevent fraud, secure our services, and comply with legal obligations.
• To analyse and improve site performance and our product offering.
• With your consent, to send updates or marketing you can opt out of at any time.

Lawful bases for processing

We rely on one or more of the following: performance of a contract (fulfilling your order), consent (for optional cookies or marketing), legitimate interests (site security and improvement), and legal obligations (tax and accounting).

Cookies and similar technologies

We use essential cookies for core site functions (for example, keeping you signed in and maintaining your basket). With consent, we may use optional analytics cookies to understand how the site is used. You can control cookies via your browser or our cookie settings panel, but essential cookies cannot be disabled as they are necessary for the site to work.

Sharing your information

• Payment processors to handle secure card transactions. We do not receive or store full card data.
• Delivery and logistics partners to ship your orders.
• Service providers (for example, hosting and analytics) under confidentiality agreements.
• Authorities or advisers where required by law or to protect our rights, users, or the public.

International transfers

Where data is transferred outside the EEA/UK, we use appropriate safeguards such as adequacy decisions or Standard Contractual Clauses.

Data retention

We keep order records for as long as necessary to meet legal and tax requirements (typically up to 7 years in many jurisdictions). Account data is retained while your account is active; you can request deletion at any time. Information stored locally in your browser can be cleared by you at any time.

Your rights

• Access, rectification, and deletion of your personal data.
• Restriction or objection to processing in certain circumstances.
• Data portability, where applicable.
• Withdrawal of consent for optional processing (for example, marketing) at any time.
• Complaints to your local data protection authority if you believe your rights have been infringed.

Security

We implement technical and organisational measures to protect your data. No method of transmission or storage is completely secure, but we strive to use industry-standard safeguards.

Children

Our services are intended for adults. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us to remove it.

Changes to this policy

We may update this Privacy Policy from time to time. Material changes will be highlighted on this page. Please review it periodically to stay informed.

Contact us

For privacy questions or requests, email runar@choppingmall.com.